Pharmacy billing software in Lucknow.
Dosedesk is billing software for Indian chemists, used by shops in Lucknow and around Barabanki, Kanpur and Unnao. Drop in the stock file your current software exports and watch every item, batch and expiry come across — before a single bill is printed.
Switching takes an afternoon
Most chemists stay on old software because leaving it feels risky — not because they like it. So the switch is built to be checked, line by line, before anything changes at your counter.
Export what you have
The stock report you already print, saved as Excel. No re-typing, no data-entry boy for a week.
Drop the file in
It recognises the report on its own, and asks when it cannot tell tablets from strips.
Check every line
What comes across, what is left out and why. The totals add up to your file, or it tells you where they do not.
Bill tomorrow morning
Opening stock posted in one step. Import the same file twice and nothing doubles.
Your old software is never touched. Nothing is deleted there, and you can keep it running alongside for as long as you want.
Everything the shop runs on
Not a list of modules. The things that cost a chemist money, time or a licence — and what Dosedesk does about each one.
At the counter
Keyboard-first billing
Search, pick, quantity, next. No mouse hunting while four people wait. Your queue moves at the speed your staff type.
Bills when the internet drops
The counter keeps working with no connection and syncs when it returns. A dead line never stops a sale.
Nearest expiry sells first
Stock is picked by expiry date, not by what arrived last. Fewer strips die on the shelf at your cost.
Loose strips and single tablets
Sell 4 tablets from a strip of 15 and the stock, the rate and the GST all follow. No mental arithmetic at the counter.
Returns and cancellations
Goods go back to the batch they came from, with the reason kept. Your stock stays true after a refund.
Cash that ties at closing
Change is change, not collection. The day close matches the drawer. No nightly hunt for a missing two hundred rupees.
Stock, purchase and suppliers
Batch and expiry on everything
Every strip carries its batch and expiry from purchase to bill. Recalls and returns take minutes, not a day.
Expiry warnings before it is too late
See what expires in 30, 60 or 90 days while the supplier will still take it back. Expiry becomes a return, not a write-off.
Purchase entry that matches the bill
Enter the supplier invoice and the system checks rates, free goods and scheme discounts against what you ordered. You stop paying for errors nobody noticed.
Reorder from what actually sells
Suggested order quantities from your own movement, not a fixed minimum. Less money asleep on the shelf.
Supplier ledger and payables
What you owe, to whom, and when it falls due. No more paying twice because the bill was in a different file.
Physical stock counting
Count shelf by shelf on a phone, see the difference, post the correction with a reason. Shortages get found, not absorbed.
Staying inside the law
Schedule H, H1 and X prompts
A prescription-only medicine cannot slip through as an ordinary sale. Your licence is not resting on one assistant remembering.
The prescription register, kept for you
Prescriber, prescription and who verified it, recorded as the sale happens and retained three years. An inspection becomes a search, not a panic.
Habit-forming molecules flagged
Held for a pharmacist to confirm before they can be sold, and never offered online. The risky ones cannot be sold by accident.
GST that files
GSTR-1 as the file your accountant uploads, with HSN and rate-wise totals that tie to your sale register. Return day stops being a weekend.
Every bill numbered and kept
Continuous series per counter, cancellations recorded rather than deleted. Your books survive a question.
Who did what
Discounts, rate changes, cancellations and credit overrides are all recorded against the person who made them. Leakage has a name on it.
Customers, credit and repeat business
Customer accounts and khata
Running balances, limits and ageing for the families who pay monthly. Credit stays a decision, not a habit.
Refill reminders
Chronic patients are told when the month's medicine is due. The regular customer comes back to you, not to the shop near his office.
Your own shop page
Customers find you, send a photo of the prescription and collect or get it delivered. You take online orders without paying an aggregator.
Delivery with proof
Rider list, one-time code on handover, money accounted for on return. Home delivery stops being trust and a phone call.
Loyalty that cannot be abused
Points on what you choose, never on a prescription medicine. A discount scheme that does not quietly fund itself from your margin.
WhatsApp the bill
The customer gets his bill on his phone, your shop name on it. No printer jam at the busiest hour.
The owner’s view
Today, from anywhere
Sales, collections and what is short, on your phone, while you are at the wholesaler. You stop ringing the shop to ask.
Margin you can see
By item, by maker, by month — what earns and what only turns over. Buying decisions stop being a feeling.
More than one shop
Each shop has its own data, its own staff and its own stock, under one owner login. Grow without a second system.
Your data is yours
Each shop has its own database, backed up nightly, verified, and restorable on its own. One shop’s accident cannot touch another’s books.
No commission on medicines
Zero on every medicine line, built into the software — not promised in a contract. What the customer pays is yours.
A partner who installs it
Someone local brings your stock across, sits through the first rush and stays your first call. You are not learning software alone.
What usually changes in the first month
| The day | On most old software | On Dosedesk |
|---|---|---|
| A customer asks for 4 tablets | Staff work out the rate on paper | Typed as 4; rate, stock and GST follow |
| The internet goes down | Billing stops | Billing continues; syncs later |
| A strip is about to expire | Found when a customer points at it | On the expiry list while the supplier still takes it |
| A prescription medicine is sold | Hope somebody asked | Counter will not finish the bill without one |
| GST return day | Accountant retypes from reports | A file he uploads |
| Closing the till | Count, recount, shrug | Day close matches the drawer |
One thing we will not claim yet: the bill layouts are tested on sample files, not on a month of real shop printing. Ask us for the test file, run it on the printer you already have, and see the result for yourself before you commit to anything.
Who it is for
The single-counter chemist
One till, one pharmacist, 15,000 items. Everything above works on one computer, with or without the internet.
The busy two or three counter shop
Counters that never wait for each other, one stock, one set of books, and an owner who can see all of it from his phone.
The owner with more than one shop
Separate data per shop, one login, and figures that add up across all of them.
Questions chemists ask
What happens to my data in my current software?
Nothing. You export a stock report from it, exactly as you would to print one, and Dosedesk reads that file. It shows every line that will come across, and every line it cannot, with the reason, before anything is saved. Your old software is untouched.
How long does switching take?
Reading the file takes minutes — a 22,975-item list imported in about 12 seconds in our own testing. Plan an afternoon to check what came across and count a few shelves, then bill the next morning.
Does billing stop if the internet goes down?
No. The counter keeps billing with no internet at all, and everything syncs when the connection returns. The shop's own data lives on the counter PC, not only in the cloud.
Do you take a commission on medicine sales?
No. There is no commission on any medicine line. It is built into the software, not promised in a contract.
Is it safe for Schedule H and H1 medicines?
Prescription medicines are held as prescription-required until a pharmacist confirms the molecule, and the counter prompts before one is sold. Habit-forming molecules are flagged for confirmation and are never offered for online ordering.
Who sets it up, and what does it cost?
A Dosedesk partner near you installs it, brings your stock across with you and stays your first call. Pricing is per counter per month — ask for the current rate when you book a demo.